Development & Volunteer Coordinator

Duties include volunteer recruitment, coordination, and stewardship; faith community relations; and the planning and implementation of volunteer events such as Women Build, Rock the Block, and Heart of Habitat. Additional responsibilities include outreach and administrative activities such as database (Salesforce) management and attendance at community outreach events.

Volunteer Program Leadership and Stewardship

• Strategically manage HFHCR’s volunteer program as a core organizational asset

• Oversee volunteer recruitment, intake, screening, and registration processes

• Schedule and deploy volunteers in coordination with Construction, ReStore, and Administrative teams

• Recruit, train, supervise, and support Core Crew leaders and site hosts

• Build volunteer leadership capacity, succession planning, and retention strategies

• Manage subsidiary volunteer programs and community chapters

• Implement volunteer surveys, feedback systems, and performance metrics

• Serve as a liaison to corporate, civic, and community volunteer partners

• Ensure consistent, safe, and enjoyable mission-centered volunteer experiences

Faith Relations and Community Partnerships

• Assist with outreach and engagement of faith communities throughout the Capital Region

• Support and staff the Faith Relations Committee

• Assist in preparing and distributing faith-based outreach and engagement communications and materials

• Maintain accurate lists of local faith community contacts and records of partners, liaisons, and project participation

Event Management and Engagement

• Collaborate cross-departmentally to plan and execute volunteer-driven and fundraising events, including affinity builds such as Women Build, Pride Build, Veterans Build, and Heart of Habitat, as well as smaller community events

• Maintain a comprehensive master volunteer and event calendar and planning timeline

• Coordinate volunteer recruitment, registration, and scheduling for events

• Assist in developing and monitoring event budgets and expenses

• Support logistics, partner coordination, and on-site event management

• Work closely with marketing and outreach staff on event promotion and communications

Fundraising and Donor Support

• Support lower-dollar fundraising campaigns, appeals, and peer-to-peer initiatives

• Assist with corporate sponsorship fulfillment and recognition activities

• Assist in preparing and coordinating donor acknowledgements and stewardship communications

• Support donor cultivation and engagement activities in partnership with the Development team

• Maintain accurate donor and volunteer records in Salesforce and related systems

• Assist with prospect tracking and reporting as assigned

• Assist with deposit reports and donation reporting for the Accounting Department

Administration, Reporting, and Collaboration

• Maintain accurate and current volunteer and donor databases

• Prepare regular reports on volunteer engagement, event participation, and fundraising support activities

• Participate in internal committees and cross-functional workgroups

• Represent HFHCR at community, networking, and outreach events

• Support interdepartmental planning and communication

• Attend professional development and training opportunities as approved

• Perform other duties as assigned in support of organizational priorities